Subscribe Now

travelers today

Home » News

Hotels.com Launches Mobile Concierge

Travelers Today       By    Marc Delize

Updated: Jan 17, 2017 02:28 AM EST

Text Size: A A A

Hotels.com recently launched a travel concierge through a mobile digtal app. The service enables users to book transportation, book reservations, have food delivery and other activities from the Hotels.com app. It provides travelers with fast and simple access to various services, including Uber, Groupon, OpenTable and delivery.com.

The app is powered by the Button Marketplace, a commerce platform that lets consumers request the products and services of its partners through the Hotels.com app, according to Breaking Travel News. Button's technology makes it easy for users to seamlessly and smoothly order their favorite products and services on mobile through the Hotels.com Concierge.

For Hotels.com customers, all available local services will appear in the app on the 1st day of their hotel stay, leveraging key location data, such as the customer's hotel address, to make the process of enhancing their stay with complementary services seamless and intuitive.

The new feature provides travelers with fast and simple access to a various services, including Uber, Groupon, OpenTable and delivery.com. Uber is available worldwide, while Groupon is available in the U.S. and U.K. OpenTable is available in more than 20 countries, including the U.S. and U.K. Users in the U.S. will have access to delivery.com, while hungryhouse will be available to users in the U.K.

Most said they would want to use it to make restaurant reservations, find directions and purchase tickets to local tourist spots. However, the survey also showed interest in a mobile butler service for ironing, coffee deliveries and other chores.

While Hotels.com's senior director of mobile Daniel Craig admits the app "isn't quite at there yet," it's possible those services could be made available later on. "Mobile is changing the way people travel, and at the forefront of that we're constantly improving and investing in mobile, to offer more than just hotel bookings," said Craig in a statement. "We want to make our customers lives easier before, during and after their trip."

See Now: The U.S. had the highest number of Most Wanted properties, dominating the Hotels.com Loved By Guests Awards 2018

Tags
hotels , travel , concierge , mobile , mobile app , uber , groupon , app , U.S. , U.K.
© 2023 Traverlers Today, All rights reserved. Do not reproduce without permission.
Join Our Conversation

Subscribe to our newsletter

Receive the latest travel news, reviews, and more..

Most Popular

6 Tips For Traveling With Young Children

6 Tips For Traveling With Young Children

Planning for a trip takes some time, even if it's just you g

How Traveling Can Make You Happy

How Traveling Can Make You Happy

If you have never traveled before but are thinking of doing so then

Scottish Islands: The Best Places to Reside!

Scottish Islands: The Best Places to Reside!

So there are a few islands that can be found off the Sco

How to Plan a Multi-Destination Honeymoon During COVID

How to Plan a Multi-Destination Honeymoon During COVID

You need to know how to plan appropriately and

7 Tips for Amazing Campus Visits

7 Tips for Amazing Campus Visits

A campus visit's significance could not be overstated. After all, fo

4 Tips For Curating The Perfect Gallery Wall

4 Tips For Curating The Perfect Gallery Wall

Having a gallery wall brings plenty of benefits to your

Water Travel Options That Don’t Involve a Cruise

Water Travel Options That Don’t Involve a Cruise

There is something equally relaxing and invigorati

Photo by Erik Odiin on Unsplash

Things That Will Help Cost-Conscious Vacationers Save Money

There are several ways you can significan

Photo by Mikhail Nilov from Pexels

How to Make Vet Visits Affordable in 2022

If the situation is minor, you might be lucky and get away

Photo by Tim Samuel from Pexels

Know Your Florida Driving Rules

There is so much to do in the region, but we want to focus on some of

Photo by Ging Ang from Pexels

Holidaying in your own Country: Try these Fun Trips!

Many countries are opening their borders, but if

Photo by Jessica Lewis Creative from Pexels

The Best Tech Tools for Expats

Here’s a quick look at most versatile tech tools for expats on the m

Photo by Tobi from Pexels

How to Turn a Road Trip Into A Luxury Adventure

But a road trip doesn’t have to mean living on the

Australian Citizenship Test: Everything You Need to Know

Australian Citizenship Test: Everything You Need to Know

Do you want to become a citizen of Australia

Hair transplant Istanbul: Why is it so popular?

Hair Transplant Istanbul: Why is it so Popular?

Getting a hair transplant in Istanbul is affordable i

What’s Going on with Rental Cars Right Now?

What’s Going on with Rental Cars Right Now?

They are incredibly expensive, and they’re also in sh

Role of Professional companies in International Trade

Role of Professional companies in International Trade

International trade holds great importance in a

The 5 Best Wines from Germany

The 5 Best Wines from Germany

Riesling is Germany’s best-known wine, but the country makes other fi

Here's Why You Should Go Camping On Weekends

Here's Why You Should Go Camping On Weekends

There is nothing like the great outdoors –– nature

The Best Tote Bags To Travel With in 2022

The Best Tote Bags To Travel With in 2022

Who knew you could pack your entire life away into one litt

7 Captivating Attractions for Kids in San Diego

7 Captivating Attractions for Kids in San Diego

San Diego is a magnificent place, and it would not be

travelers today

© 2023 TRAVELERS TODAY All rights reserved.

Subscribe to our newsletter
Real Time Analytics