Booking.com unraveled that travelers always wanted to have a nice sleep during their stay in hotels. The Booking.com Guest Review Awards have uncovered that the number one requisite of tourists has always been a comfortable bed for them for them to sleep peacefully with the experience of feeling like home.
Out of the 17,000 respondents, 80 percent said a comfy would make them happy. According to the National Sleep Foundation, "A hotel should always provide travelers with a quiet sleeping environment that includes a supportive bed and a selection of pillows. If there is outside noise or other disturbances, guests should be given the opportunity to move to a quieter room in the hotel."
Next, to a great bed, people want to have a nice view as 60 percent of the respondents said so. Unexpectedly, Wi-Fi came in third as many people would want connectivity when they're away.
Toiletries and soft pillows actually came in fourth and fifth with 39 and 35 percent individuals saying they are important as well. Other requirements travelers would deem fit in their stay are great room service menu, waterfall shower, complimentary bottle of wine on arrival, coat hangers and wardrobe space and mood lighting.
Global Director of Partner Services as Booking.com Remco van Zanten said in its press release, "With more than 110 million guest reviews on our platform, we not only help guide travellers to find their perfect stays but empower our accommodation partners to stay up-to-date with evolving customer expectations, including what travellers appreciate most about their property, as well as what can potentially be improved."
"With our guest review awards, we congratulate, thank and honor the incredible dedication of our partners to create great guest experiences for our customers, time and time again." The Booking.com Guest Review Awards helps improve properties to serve travelers better through the reviews guests have made.
Notwithstanding, director of product development at Booking.com Adrienne Enggist said, "We find that guests are most motivated to read through the content that other guests have created and that one of the primary motivators for contributing is to give back to the community and to share with the property."
