An 83-year-old woman has gone missing from Washington D.C. after she went missing after arriving at a D.C. airport. Victoria Kong, arrived on a flight to Washington's Reagan National Airport, reported USA Today.
She is said to be suffering from early signs of dementia and reportedly walked past her wheelchair escort and outside before she wandered on to a jogging and bike trail that goes through the airport area outside.
Kong's family said to USA Today that she was supposed to be escorted from the gate by wheelchair but she never showed up. A spokeswoman for American Airlines, Stacy Frantz said that Kong had traveled to Washington from Barbados with a connection in Miami.
Kong's family has been searching for the missing woman and talking to D.C. area media, with hopes of locating the missing women. USA Today reported that police say that Kong is a Hispanic woman who is about 5 ft 3 inches and weighs approximately 130 pounds. Her hair is short and black and her eyes brown. She was last seen wearing a purple or brown dress with a flower print on it and sandals.
"Wheelchair assistance is something we provide to customers at no additional charge," Frantz said to USA Today. She added that it was company policy for American to confirm requests for wheelchair assistance and to ask if the person needs help getting off the plane. American Airlines said they reached out to Kong's family and they were told that she did not need assistance getting off the plane.
Frantz added that American Airlines had an employee holding a shign with Kong's name on it and the airline was not told of her possible issues with dementia.
"Until we learned she went missing, we had no idea" that she had any medical problems that would require extra care, Frantz said to USA Today.
© 2023 Travelers Today. All rights reserved. Do not reproduce without permission.