April 16, 2024 10:32 PM

united airlines services

How The Airline Industry Thrives Despite Poor Customer Service

The United Airlines fiasco shed light on how the airline industry has gone on for far too long without paying attention to its customer service.

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United Airlines Fiasco: Aftermath Of Dragged Man, CEO Sorry But Defends Staff's Action

David Dao was bloodied and unconscious when dragged by United Airlines crews on Sunday's flight. United Airlines CEO Oscar Munoz though sorry, defends the actions of the crew.

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United Airlines New Overhead Locker Protocol Not Wholeheartedly Embraced By Many Travelers

United Airlines will be offering a new basic economy fee this 2017. Many travelers were angry for they will have to pay extra charges for overhead cabins.

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