July 15, 2024 2:02 PM

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What Passengers Should Expect when Flights Are Delayed

Whenever passengers book for a flight with their favorite air service, they expect to be transported to their destination according to schedule. However, there are unfavorable circumstances beyond the control of air travel service which would delay, divert or cancel the passenger's trip. Department of Transportation and an airline customer expert shares what a passenger should expect during these adverse times.

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