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Asian Woman Tearfully Narrates Racist Experience On Airbnb; Host Permanently Banned On Platform

Travelers Today       By    Chiqui Guyjoco

Updated: Apr 08, 2017 04:00 AM EDT

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Airbnb has permanently banned the racist host who canceled a guest's reservation because she was Asian. The hospitality service platform maintained they have a zero-tolerance policy for discrimination.

Airbnb spokesman Christopher Nulty told The Huffington Post in a statement that the racist host has already been removed from the platform forever after her "abhorrent and unacceptable" behavior. The incident blew up after the Asian woman tearfully narrated the racist episode in a video that's gone viral. She also shared snapshots of the host's text messages that clearly said it all.

The racist host didn't even flinch after the denied guest warned to report her to Airbnb or even if the Asian was "the last person on earth." The host texted, "One word says it all. Asian." She also added, "And I will not allow this country to be told what to do by foreigners. It's why we have trump." The Asian woman, identified by NBC 4 Los Angeles as South California law student Dyne Suh, planned to spend Presidents Day weekend with her fiancé, friends and dogs near Big Bear, California.

The Big Bear skiing trip ended up a disaster and a strong reminder that racism is "very much alive" in the country. Suh, who happens to be studying race relations, said discrimination knows no boundaries and that it can happen to anyone just as it happened to her. She said she's an American citizen and has been living in the US since she was three, but the Airbnb mishap just reminded her that it didn't matter.

Nultry said Airbnb tried to make it up to Suh and her friends as soon as they learned about of the incident. Airbnb offered them another accommodation but Suh chose to decline the offer. NBC4 also contacted the racist host to hear her side of the story but only offered a "no comment."

See Now: The U.S. had the highest number of Most Wanted properties, dominating the Hotels.com Loved By Guests Awards 2018

Tags
airbnb, Asian, racist host, Airbnb racist host, Airbnb racism, racism, US racism, Discrimination, Racial Discrimination
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