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May 04, 2012 ·

US Transportation Dept Imposes $80,000 Fine on Air India for Poor Customer Service

The US Department of Transportation has imposed a fine of $80,000 (42,85,598.81 INR) on national carrier Air India for failing to post customer service and tarmac delay contingency plans on its website as well as not adequately informing passengers about its optional fees.

by Staff Reporter