Subscribe Now

travelers today

Home » News

JetBlue to Offer Fast, Free In-flight Wi-Fi in 2013

Travelers Today       By    Katie McFadden

Updated: Sep 18, 2012 12:13 PM EDT

Text Size: A A A

JetBlue
A JetBlue flight was forced to make an emergency landing in Detroit due to an unruly passenger that caused a scene. The incident was caught on video.
(Photo : Reuters)

Those who want to be able to use W-Fi on flights may be flying JetBlue more often next year. JetBlue Airways is planning to offer fast, free Wi-Fi on planes.

JetBlue announced at the Low Cost Carrier conference in London that they will launch their first free Wi-Fi plane in the first quarter on 2013. The airline will offer the free service on 30 airplanes.

The airline will offer free baseline connectivity service. This means that passengers will be able to use basic email and web browsing for free. Activities like streaming videos from NetFlix will probably cost a fee.

Share This Story

An internal letter to the company suggests that not only will the service be free, but the Wi-Fi connection will be faster than any others offered on any other airlines as the connection will be provided by ViaSat. ViaSat claims that it can load 10 webpages in an average of one minute and 18 seconds, while other providers take over eight minutes to do the same.

The airlines are choosing this fast service to satisfy customers. The airline noted that a small percentage of customers are satisfied with current Wi-Fi services on other flights. JetBlue is hoping that customers will turn to the airline for its faster internet connection.

In the internal memo, shared by The Verge, the airline says:

"Understanding how important inflight connectivity is to Customers forces airlines that don't have Wi-Fi to get in the game, quickly. Airlines can choose ground-to-air services, like Gogo, or satellite-based services like Row 44 or Panasonic. Although the technology is different, the Customer experience is very similar - s l o w.

The challenge for us was building a Wi-Fi product that broke this slow, frustrating and ultimately unsatisfactory mold. We wanted to find a way to deliver faster and less expensive service that would result in greater satisfaction. With LiveTV partnering with ViaSat, I think we found the sweet spot."

JetBlue plans to be the first commercial airline to use Ka-band satellite technology.

"The difference is in the technology. The Ka-band satellite we launched last October is the latest generation, with capacity equal to 100 last-generation Ku-band satellites. It's smarter, newer, cheaper and better than anything on the market today for commercial aviation. This technology had only been available to government and private aviation, in fact."

It is not clear how long it will take for the airline to roll out the service and if the airline will eventually charge a fee for the Wi-Fi service.

 

© 2014 Traverlers Today, All rights reserved. Do not reproduce without permission.
Join Our Conversation

ADVERTISEMENT

Travel Tips

Lake Tahoe, NV, Sand Harbor (2) 9-2010

5 Ways to Have a More Active Vacation

For those of us who like to live an active lifestyle here are some tips for staying active while you're on vacation where it can be very difficult.

Subscribe to our newsletter

Receive the latest travel news, reviews, and more..

Want more Travel?

Most Popular

Car

Canada Hit-And-Run Attack Perpetrator 'Radicalized?' Authorities Cite Similar Case Last Year As Basis

The Canada hit-and-run attack suspect, who was killed by the authorities after a long chase, is now believed to have been "radicalized" because of the on-going terrorism in the country.

Eric Matthew Frein

Pennsylvania Man Hunt: Schools Close As Man Hunt Drags On, Eric Frein Spotted In Close Proximity To Schools, Children Unsafe With Man Hunt Ongoing?

Pennsylvania man hunt of Eric Frein has dragged on to its’ second month. Frein is wanted for the murder of a state trooper, Cpl. Bryon Dickson, last Sept. 12. Named as “extremely dangerous” by Pennsylvania authorities, Frein has already been added to FBI’s most wanted fugitives.

ISIS Militants In Syria

Denver Girls ISIS: FBI Reviewing Evidence Against Three Girls Believed To Be Heading To Syria To Join Islamic State Militants: Report

Denver Girls ISIS - At least three girls from Denver have been denied their right to travel after authorities found out that they were heading to Syria via Turkey. The FBI is looking into evidence that could prove the girls' intention of joining the Islamic State militants.

Caribbean Princess, Dublin Port

Ebola-Risk Hospital Worker Boards Caribbean Cruise Ship; U.S. Officials To Limit Their Public Appearances

An Ebola-risk health care worker boarding a cruise ship is being isolated despite not showing any signs and symptoms of the deadly disease while U.S. officials asked the health workers exposed to the Ebola infected patients to limit public appearances.

Defective Takata airbags prompted the recall of about 247,000 Toyota model vehicles.

Takata Airbag Recall 2014: Toyota Withdraw Models For Defective Inflators

Takata airbag defect prompts the recall of several Toyota Motor Corp models in the United States on Monday.

Vials

Cure For Ebola Found: Canada To Ship 800 Vials of Experimental Vaccine, China Claims To Have Found Cure

Cure for Ebola found – Canada is reported to send out 800 vials of an experimental drug set out to cure the Ebola outbreak. The cure for Ebola found is an experimental drug named VSV-EBOV. All 800 vials had been tested on primates and showed positive results.

California Drought Map

California Drought Map Reveals 58% Of State Suffers Deficiency Of Water Supply Amid Imminent Winter Season

California's drought map still shows an alarming phenomenon at the Golden State wherein 58% of the area is suffering from deficiency of water supply, be it atmospheric, surface or ground water.

Daniela Poggiali

Nurse Kills 38 Patients Because She Got Annoyed; Co-Workers Say Italian Nurse Daniela Poggiali Is 'Cynical And Vindictive'

Nurse Kills 38 Patients - Italian nurse Daniela Poggiali is one healthcare professional you should be wary of if ever you get confined in a hospital in Italy. For one thing, she is notorious for killing up to 38 patients after she got completely annoyed of them or of their families.

Cattle Return From Alpine Summer Grazing

World's Tallest Cattle Found In Illinois, How Tall Is Blosom The Cow?

World’s tallest cattle is found in Illinois. Owned by Patty Hanson, Blosom the cow has been named Guinness World Records’ tallest cow. How big and tall exactly is Blosom?

Grizzly Bear

Man, 56, Attacked By Bear Shot Accidentally By Hunting Partner Who Tried To Save Him From The Beast

A man attacked by bear was shot by his friend while the latter was attempting to spare him from the brutal attack of the beast.

Find Us on Facebook

travelers today

© Copyright 2014 Travelers Today All Rights Reserved.

Subscribe to our newsletter
Real Time Analytics