Subscribe Now

travelers today

Home » Travel Tips

Tips for Travel Agents for Success

Travelers Today       By    Staff Reporter

Updated: Nov 04, 2019 09:47 AM EST

Text Size: A A A

5 Tips for Travel Agents

(Photo: pexels.com)

Now more than ever, many travelers think they don't need travel agents. Prove them wrong by conveying to your clients loud and clear how valuable your services are.

The travel market is an intense industry with travel agencies and diverse other companies all vying to provide the best experience. Thus, the idea of specialization has been popular with travel advisors as a way to separate themselves from the pack and add value for consumers. Travel agents need to adapt to and thrive in today's environment, in which travelers want personalized attention, good value, and the convenience of the internet.

Here is how to keep your travel business thriving:

1. Upsell

Upselling is an important skill for travel agents.

People don't know what they don't know and they especially don't know what they might want. The true success for a travel agency and travel agents is when they sell their customers and clients simple extras, from accommodation or flight upgrades to excursions and sightseeing tours that they actually do want but didn't know they wanted.

According to Pat Johnson, owner and manager of Flair Travel Planners, "When people call they have an idea in mind or have seen a price somewhere, but they really don't know what that includes or what it doesn't. Just presenting them the options for the different types of rooms available opens opportunities to upsell."

2. Speak the client's language

Consider your interactions with clients as conversations. And the most successful salespeople understand human nature.

Become an expert at identifying your clients' communications behavioral style, how you can adapt their behavior and choosing what words to use when speaking to clients.

According to Drew Daly, vice president of sales performance for CruiseOne and Cruises Inc., "The last thing we want to do is have an agent go through the sales process from A to Z and come back to the table with the right product, but then, just by the way they're communicating, not match the customer in a way that could result in not getting the sale."

3. Be needs-focused, rather than product-focused

Sell a vacation as an experience, not as a product.

When a client daydreams about their vacation they probably aren't picturing a specific logo or brand. Guide them through the sensations they'll experience on their trip. Your client has to already imagine themselves on vacation.

4. Personalize

Personalize your destination knowledge by offering unique destination experiences.

With requests for customized and personalized vacations rising sharply, it's about your eye for detail to give the client a unique experience. Agents and outfitters today are arranging customized wine tastings, visits to artisan workshops, and private after-hours tours of the British crown jewels and the Vatican.

Make the client feel important by giving them access to special/private events. Organise a VIP access to an event or restaurant, or give them behind-the-scenes access. Clients are even going so far as to request on-site photography sessions to create Instagram-worthy content.

The travel industry is constantly changing. These tips will help boost your sales.

See Now: The U.S. had the highest number of Most Wanted properties, dominating the Hotels.com Loved By Guests Awards 2018

© 2023 Traverlers Today, All rights reserved. Do not reproduce without permission.
Join Our Conversation

Subscribe to our newsletter

Receive the latest travel news, reviews, and more..

Most Popular

6 Tips For Traveling With Young Children

6 Tips For Traveling With Young Children

Planning for a trip takes some time, even if it's just you g

How Traveling Can Make You Happy

How Traveling Can Make You Happy

If you have never traveled before but are thinking of doing so then

Scottish Islands: The Best Places to Reside!

Scottish Islands: The Best Places to Reside!

So there are a few islands that can be found off the Sco

How to Plan a Multi-Destination Honeymoon During COVID

How to Plan a Multi-Destination Honeymoon During COVID

You need to know how to plan appropriately and

7 Tips for Amazing Campus Visits

7 Tips for Amazing Campus Visits

A campus visit's significance could not be overstated. After all, fo

4 Tips For Curating The Perfect Gallery Wall

4 Tips For Curating The Perfect Gallery Wall

Having a gallery wall brings plenty of benefits to your

Water Travel Options That Don’t Involve a Cruise

Water Travel Options That Don’t Involve a Cruise

There is something equally relaxing and invigorati

Photo by Erik Odiin on Unsplash

Things That Will Help Cost-Conscious Vacationers Save Money

There are several ways you can significan

Photo by Mikhail Nilov from Pexels

How to Make Vet Visits Affordable in 2022

If the situation is minor, you might be lucky and get away

Photo by Tim Samuel from Pexels

Know Your Florida Driving Rules

There is so much to do in the region, but we want to focus on some of

Photo by Ging Ang from Pexels

Holidaying in your own Country: Try these Fun Trips!

Many countries are opening their borders, but if

Photo by Jessica Lewis Creative from Pexels

The Best Tech Tools for Expats

Here’s a quick look at most versatile tech tools for expats on the m

Photo by Tobi from Pexels

How to Turn a Road Trip Into A Luxury Adventure

But a road trip doesn’t have to mean living on the

Australian Citizenship Test: Everything You Need to Know

Australian Citizenship Test: Everything You Need to Know

Do you want to become a citizen of Australia

Hair transplant Istanbul: Why is it so popular?

Hair Transplant Istanbul: Why is it so Popular?

Getting a hair transplant in Istanbul is affordable i

What’s Going on with Rental Cars Right Now?

What’s Going on with Rental Cars Right Now?

They are incredibly expensive, and they’re also in sh

Role of Professional companies in International Trade

Role of Professional companies in International Trade

International trade holds great importance in a

The 5 Best Wines from Germany

The 5 Best Wines from Germany

Riesling is Germany’s best-known wine, but the country makes other fi

Here's Why You Should Go Camping On Weekends

Here's Why You Should Go Camping On Weekends

There is nothing like the great outdoors –– natureâ€

The Best Tote Bags To Travel With in 2022

The Best Tote Bags To Travel With in 2022

Who knew you could pack your entire life away into one litt

7 Captivating Attractions for Kids in San Diego

7 Captivating Attractions for Kids in San Diego

San Diego is a magnificent place, and it would not be

travelers today

© 2023 TRAVELERS TODAY All rights reserved.

Subscribe to our newsletter
Real Time Analytics