Subscribe Now

travelers today

Home » Travel Tips

Tips for Travel Agents for Success

Travelers Today       By    Staff Reporter

Updated: Nov 04, 2019 09:47 AM EST

Text Size: A A A

5 Tips for Travel Agents

(Photo: pexels.com)

Now more than ever, many travelers think they don't need travel agents. Prove them wrong by conveying to your clients loud and clear how valuable your services are.

The travel market is an intense industry with travel agencies and diverse other companies all vying to provide the best experience. Thus, the idea of specialization has been popular with travel advisors as a way to separate themselves from the pack and add value for consumers. Travel agents need to adapt to and thrive in today's environment, in which travelers want personalized attention, good value, and the convenience of the internet.

Here is how to keep your travel business thriving:

1. Upsell

Upselling is an important skill for travel agents.

People don't know what they don't know and they especially don't know what they might want. The true success for a travel agency and travel agents is when they sell their customers and clients simple extras, from accommodation or flight upgrades to excursions and sightseeing tours that they actually do want but didn't know they wanted.

According to Pat Johnson, owner and manager of Flair Travel Planners, "When people call they have an idea in mind or have seen a price somewhere, but they really don't know what that includes or what it doesn't. Just presenting them the options for the different types of rooms available opens opportunities to upsell."

2. Speak the client's language

Consider your interactions with clients as conversations. And the most successful salespeople understand human nature.

Become an expert at identifying your clients' communications behavioral style, how you can adapt their behavior and choosing what words to use when speaking to clients.

According to Drew Daly, vice president of sales performance for CruiseOne and Cruises Inc., "The last thing we want to do is have an agent go through the sales process from A to Z and come back to the table with the right product, but then, just by the way they're communicating, not match the customer in a way that could result in not getting the sale."

3. Be needs-focused, rather than product-focused

Sell a vacation as an experience, not as a product.

When a client daydreams about their vacation they probably aren't picturing a specific logo or brand. Guide them through the sensations they'll experience on their trip. Your client has to already imagine themselves on vacation.

4. Personalize

Personalize your destination knowledge by offering unique destination experiences.

With requests for customized and personalized vacations rising sharply, it's about your eye for detail to give the client a unique experience. Agents and outfitters today are arranging customized wine tastings, visits to artisan workshops, and private after-hours tours of the British crown jewels and the Vatican.

Make the client feel important by giving them access to special/private events. Organise a VIP access to an event or restaurant, or give them behind-the-scenes access. Clients are even going so far as to request on-site photography sessions to create Instagram-worthy content.

The travel industry is constantly changing. These tips will help boost your sales.

See Now: The U.S. had the highest number of Most Wanted properties, dominating the Hotels.com Loved By Guests Awards 2018

© 2021 Traverlers Today, All rights reserved. Do not reproduce without permission.
Join Our Conversation

Subscribe to our newsletter

Receive the latest travel news, reviews, and more..

Most Popular

How to Make an Old Car Feel Like New Again

How to Make an Old Car Feel Like New Again

Those who enjoy long road trips put a lot of stock in the

6 Tips for Planning the Perfect African Safari Trip

6 Tips for Planning the Perfect African Safari Trip

For the perfect safari trip, plan in advance, pac

Must-See Places That Makes US a Tourist Paradise

Must-See Places That Makes US a Tourist Paradise

The United States of America is a popular tourist de

Breathtaking Places to Travel Before you Die

Breathtaking Places to Travel Before you Die

A life well-traveled is a life well-lived, for memories

13 Ancient Egyptian Symbols and Their Meanings

13 Ancient Egyptian Symbols and Their Meanings

There are various historically significant Egyptian sy

Air Travel Tips for the Self Employed

Air Travel Tips for the Self Employed

2020 was the year that the COVI-19 pandemic impacted the world'

Common Travel Document Mistakes and How To Avoid Them

Common Travel Document Mistakes and How To Avoid Them

Traveling is fun, but not when your documents a

Supplements for Vegan Moms Who Love to Travel

Supplements for Vegan Moms Who Love to Travel

It's probably safe to say that we all want to stay safe

6 Things to Do in Pigeon Forge

6 Things to Do in Pigeon Forge

Who doesn't enjoy trekking through lush green forests, inhaling fresh

Six Exotic American Family Vacation Destinations

Six Exotic American Family Vacation Destinations

America has so much to offer in terms of travel dest

How to Apply for a Canadian Tourist Visa

How to Apply for a Canadian Tourist Visa

Canada’s borders are expected to open on May 21! Find out

How To Help Your Dog Overcome Fear Of Flying

How To Help Your Dog Overcome Fear Of Flying

Travelling with your dog not only strengthens the trust

The 5 Safest Cars to Take Across the Country

The 5 Safest Cars to Take Across the Country

These days, the only traveling we can look forward to is

The 6 Best Places to Travel on a Motorcycle

The 6 Best Places to Travel on a Motorcycle

Motorcycles, while fun and exhilarating to ride, are noto

Why You Should Get Travel Insurance Before Your Next Vacation

Why You Should Get Travel Insurance Before Your Next Vacation

Taking a break from your day-to-day lif

How to Travel while Practicing Social Distancing

How to Travel while Practicing Social Distancing

Chances are you’ve been affected by the COVID-19 p

Will I need an approved ETIAS to travel to France?

Will I need an approved ETIAS to travel to France?

France is known for its beautiful culture and natu

8 Tips to Stay Healthy While Traveling

8 Tips to Stay Healthy While Traveling

Studies show that travel can improve our health. These benefit

A Guide to Packing Fashionably in One Suitcase

A Guide to Packing Fashionably in One Suitcase

One of the biggest problems with vacations and traveli

9 Offline Games To Play During Long Flights

9 Offline Games To Play During Long Flights

Long flights can be boring in most cases, but we know the

Why You Should Head to the U.S. East Coast

Why You Should Head to the U.S. East Coast

From coast to coast America has incredible towns and beaut

Best Places to Visit in Denver While Driving Around

Best Places to Visit in Denver While Driving Around

Denver's outdoorsy vibe is best experienced on a

Top Tourist Attractions in Seattle: Parking Options

Top Tourist Attractions in Seattle: Parking Options

From its breathtaking natural attractions to the

travelers today

© 2021 TRAVELERS TODAY All rights reserved.

Subscribe to our newsletter
Real Time Analytics