Subscribe Now

travelers today

Home » News

Family Kicked Off Delta Flight After Refusing To Give Up Seat

Travelers Today       By    Sheobi Anne Ramos

Updated: May 05, 2017 04:59 PM EDT

Text Size: A A A

After the scandalizing issue between United Airlines and Mr. Dao, the man dragged off from a Chicago flight, came to rest, looks like Delta is slowly inching into the spotlight. A week after a settlement was made between Mr. Dao's lawyers and United, Delta was plunged into a controversy when a video posted on the internet showed a family being booted off a flight for refusing to give up the seat for their two-year-old son.

NBC News reported that Brian and Brittany Schear, along with their two-year-old son Grayson, was about to take the flight from Maui to Los Angeles when they got into a heated argument with an airline employee upon boarding. Apparently, the flight was overbooked and the airline needed the seat Grayson was sitting on, but the Schears didn't want to give up the seat.

According to the family, they've purchased the seat initially for their 18-year-old son but let him fly on an earlier flight instead so Grayson could have the seat. They said they told the ticket agents at the terminal about their situation and it was okay from there.

In the video, an airline employee was shown chastising the family and even told them that they are going to jail and their children will be sent to foster care. The airline employee told them that it's against the rules to let a two-year-old have his own car seat and that the seat wasn't even in his name. In the end, the Schears agreed to let Grayson just sit on their lap instead, but they were still booted off the flight anyway.

Apparently, the airline didn't compensate for their actions, and Brian and Brittany were forced to find a hotel room after midnight after being booted off and spent $2,000 for another ticket flight home. Delta already released a statement about the incident.

"We are sorry for the unfortunate experience our customers had with Delta, and we've reached out to them to refund their travel and provide additional compensation," the statement said through abc7 News. "Delta's goal is to always work with customers in an attempt to find solutions to their travel issues. That did not happen in this case and we apologize."

See Now: The U.S. had the highest number of Most Wanted properties, dominating the Hotels.com Loved By Guests Awards 2018

Tags
delta, family booted off delta flight, delta airlines
© 2023 Traverlers Today, All rights reserved. Do not reproduce without permission.
Join Our Conversation

Subscribe to our newsletter

Receive the latest travel news, reviews, and more..

Most Popular

6 Tips For Traveling With Young Children

6 Tips For Traveling With Young Children

Planning for a trip takes some time, even if it's just you g

How Traveling Can Make You Happy

How Traveling Can Make You Happy

If you have never traveled before but are thinking of doing so then

Scottish Islands: The Best Places to Reside!

Scottish Islands: The Best Places to Reside!

So there are a few islands that can be found off the Sco

How to Plan a Multi-Destination Honeymoon During COVID

How to Plan a Multi-Destination Honeymoon During COVID

You need to know how to plan appropriately and

7 Tips for Amazing Campus Visits

7 Tips for Amazing Campus Visits

A campus visit's significance could not be overstated. After all, fo

4 Tips For Curating The Perfect Gallery Wall

4 Tips For Curating The Perfect Gallery Wall

Having a gallery wall brings plenty of benefits to your

Water Travel Options That Don’t Involve a Cruise

Water Travel Options That Don’t Involve a Cruise

There is something equally relaxing and invigorati

Photo by Erik Odiin on Unsplash

Things That Will Help Cost-Conscious Vacationers Save Money

There are several ways you can significan

Photo by Mikhail Nilov from Pexels

How to Make Vet Visits Affordable in 2022

If the situation is minor, you might be lucky and get away

Photo by Tim Samuel from Pexels

Know Your Florida Driving Rules

There is so much to do in the region, but we want to focus on some of

Photo by Ging Ang from Pexels

Holidaying in your own Country: Try these Fun Trips!

Many countries are opening their borders, but if

Photo by Jessica Lewis Creative from Pexels

The Best Tech Tools for Expats

Here’s a quick look at most versatile tech tools for expats on the m

Photo by Tobi from Pexels

How to Turn a Road Trip Into A Luxury Adventure

But a road trip doesn’t have to mean living on the

Australian Citizenship Test: Everything You Need to Know

Australian Citizenship Test: Everything You Need to Know

Do you want to become a citizen of Australia

Hair transplant Istanbul: Why is it so popular?

Hair Transplant Istanbul: Why is it so Popular?

Getting a hair transplant in Istanbul is affordable i

What’s Going on with Rental Cars Right Now?

What’s Going on with Rental Cars Right Now?

They are incredibly expensive, and they’re also in sh

Role of Professional companies in International Trade

Role of Professional companies in International Trade

International trade holds great importance in a

The 5 Best Wines from Germany

The 5 Best Wines from Germany

Riesling is Germany’s best-known wine, but the country makes other fi

Here's Why You Should Go Camping On Weekends

Here's Why You Should Go Camping On Weekends

There is nothing like the great outdoors –– nature

The Best Tote Bags To Travel With in 2022

The Best Tote Bags To Travel With in 2022

Who knew you could pack your entire life away into one litt

7 Captivating Attractions for Kids in San Diego

7 Captivating Attractions for Kids in San Diego

San Diego is a magnificent place, and it would not be

travelers today

© 2023 TRAVELERS TODAY All rights reserved.

Subscribe to our newsletter
Real Time Analytics