A violinist complained that an agent from United Airlines tried to take away her violin from her.
The traveling public is learning that a smartphone's video camera and social media can always be relied on when corporate companies become abusive.
The crying woman from the American Airlines incident has reached out to the same lawyer representing the United Airlines passenger.
The United Airlines fiasco shed light on how the airline industry has gone on for far too long without paying attention to its customer service.
Emirates released a 34-second clip clearly aimed to mock United.
TripAdvisor awarded Emirates the best airline in the world.