Subscribe Now

travelers today

Home » News

United Frequent-Flier Member Suing Airline Over Not Being Awarded Full Miles Credit

Travelers Today       By    Antranig Dereyan

Updated: Mar 26, 2013 03:16 PM EDT

Text Size: A A A

united airlines
A horrifying situation can happen when an airline pilot suddenly has a heart attack while flying. However luckily, a bomber pilot was on board a December United Airlines flight to help bring the plane to safety. (Photo : Reuters)

After being criticized for being one of, if not, the worst frequent-flier program, one of United Airlines' frequent-flier members is suing the carrier on claims that the company is not awarding customers full credit for the actual number of miles for their flights, reported The Plain Dealer of Cleveland.

Share This Story

"United has breached its MileagePlus contract with millions of its members. . . by not actually awarding the miles actually flown by them, as United had promised," Hongbo Han of Rockville, Md., is quoted as saying by the Plain Dealer. The newspaper stated that Han made the accusation in a 13-page complaint filed in U.S. District Court for the Northern District of Illinois in Chicago.

Hans accuses the airline of awarding mileage "closer to the direct distance (i.e., a straight line point-to-point irrespective of flight route) between the origin and the destination instead of the actually-flown miles for each flight," according to the Plain Dealer.

The example that the elite-level member used was a $1,166 round-trip ticket he bought to fly between Washington Dulles and Beijing. He says United credited his account "only" 6,920 miles each way, instead of the mileage that his particular flight took on the route on the days he flew.

To prove his claim, he used flight-tracking sites such as FlightAware.com to show the mileage of the particular flights he flew on his days of travel--the milage was actually closer to 7,276 and 7,043 miles on the two legs of his itinerary. Thus, Han claims United has shortchanged him on miles, including the ones customers accrue toward elite status.

A United spokeswoman tells the Plain Dealer that the company thinks the suit is "without merit."

Brett Snyder, author of The Cranky Flier blog, told thePlain Dealer that hans' lawsuit is "completely absurd" and that airlines use the so-called "great-circle" distance calculations, which accounts for the curvature of the earth in calculating the shortest possible distances between two destinations.

With all this being said and stated, to hear that a frequent-flier is upset about being short-changed isn't shocking and to hear that an airline (who, along with the industry in general has made a business out of pinching pennies) would try to take advantage of a passenger in the name of the all mighty dollar.

© 2014 Traverlers Today, All rights reserved. Do not reproduce without permission.
Join Our Conversation

ADVERTISEMENT

Travel Tips

Traveling with Liquids

Travel Hacks: Traveling with Liquids

Liquids can be one of the trickiest parts of packing for a flight, especially if you are bringing a carryon. Either they are over the limit, or they leak in your bag. Whatever the reason they seem to be a nuisance.

Subscribe to our newsletter

Receive the latest travel news, reviews, and more..

Want more Travel?

Most Popular

Holiday Getaway

Why You Should Head To Europe For Your Next Holiday Getaway!

Thinking of traveling this Thanksgiving and Christmas season? But afraid spending much too much over your next last-minute getaway? Here are some of the best tips to follow if you intend to save much while enjoying the perfect European holiday getaway.

New York Pot Arrests

New York Pot Arrests: New Policy Promotes Summonses Instead Of Arrests Since Officers Want To Focus On Other Crimes

New York pot arrests are going to be different this time around after a few changes on the city's marijuana policy have been made.

USS Ross Sailors Attacked By Turkey Youth Union In Istanbul

USS Ross Sailors Attacked By Turkish Mob In Istanbul, Bags Placed Over Heads?

USS Ross sailors attacked by about 20 political activists happened in Istanbul Wednesday. Members of the Turkish Youth Union hurled objects at them, chased the three men and at one point, placed a bag over one of the heads of the USS Ross sailors attacked.

Pack of street dogs

Pack of Dogs Responsible For Wyoming Woman’s Tragic Death

Pack of dogs named responsible to a death in Wyoming on Wednesday.

Napoleon Bonaparte's bicorne hat.

Napoleon Hat $2.4 Million Sold To South Korean Collector; Famous Chapeau Of Napoleon Bonaparte Estimated To Sell At $500K Was Purchased For More Than $2M

Napoleon hat $2.4 million was sold at a recent action. A collector from South Korea, whose identity has not been revealed, purchased the famous chapeau.

White marble statue on tomb of Frederic Chopin (1810-1849), composer and Polish pianist. Bronze statue of Dominique Vivant Denon (1747-1825), engraver, writer, French administrator. Pere Lachaise Cemetery in Paris, France.

Chopin’s Heart Exhumed Secretly? Returned to Warsaw Church for another 50 Years

Chopin Heart Exhumed – The heart Chopin of the iconic composer, Frederic Chopin, has reportedly been secured in a jar of liquor in Poland for 155 years. Chopin’s heart was exhumed recently in order for experts to ensure that the alcohol had not evaporated before they return the organ to its final resting place.

Over 700 Sickened By Virus On Cruise Ship

Crown Princess Norovirus Update: 172 Confirmed Infected, Second Infection This Year

Crown Princess Norovirus update – For the second time this year, another Crown Princess Cruise ship has fallen victim to the Norovirus. After just six months since the first infection spread in one Crown Princess Cruise ship, a second cruise has been infected with 172 people confirmed to be carrying the virus.

Brooklyn Bridge

Brooklyn Bridge Climber Arrested And Charged With Criminal Trespass And Reckless Endangerment; French Tourist States He Was Only Trying To Get Sweeping Photos Of The City

Brooklyn Bridge climber arrested on Monday. The French tourist was charged with reckless endangerment and criminal trespass.

Jekyll Island Resort

Relax Where the Rich Once Played: Jekyll Island

Located in the on the southeastern coat of Georgia is Jekyll Island, a small island retreat nestled in the marshes that the south is known for. While some people have made their permanent home here, the island feels isolated. With few hotels and no major city center, Jekyll Island is the perfect get away spot.

Find Us on Facebook

travelers today

© Copyright 2014 Travelers Today All Rights Reserved.

Subscribe to our newsletter
Real Time Analytics